Instant access to the global financial economy
How Shyft enables instant wallet top-ups for any bank customer with Stitch
Standard Bank’s Shyft is a global money app used by South Africans to travel, shop, pay and invest internationally. Speed and convenience are paramount for Shyft customers, who rely on the wallet to move money across borders and currencies.
After noticing a considerable upward swing in global transactions and increased demand from customers for faster access to their funds, the Shyft team needed a payments partner that could help them modernise their payments stack and bring instant payments to the Shyft wallet. They partnered with Stitch to make that happen.
Before Stitch, Shyft customers relied on manual bank transfers to top up their wallets. Funds took 2–3 days to appear, creating friction at the most critical moment: when a customer is ready to transact. For users who need to move money quickly (whether for travel, international purchases or investments) this delay was a significant pain point.
The Shyft team needed a solution that could deliver instant top-ups via card for customers of any bank in South Africa, not just Standard Bank customers. The right partner would need to combine speed, security and broad bank coverage without compromising on the customer experience.
Shyft partnered with Stitch to power instant wallet top-ups using the Stitch card payments platform. The integration replaced the previous manual transfer flow with real-time card-based funding, available to customers of any South African bank.
Through Stitch, Shyft was able to:
- Enable instant wallet top-ups via card, replacing a 2-3 day manual transfer process
- Serve customers from any banking institution, not just Standard Bank
- Remove liquidity concerns for users who need immediate access to funds
- Modernise their payments stack with a reliable, secure payments platform
“The choice of strategic partner depended on a reliable payments platform that could deliver speed, convenience, security and control for our customers. Partnering with Stitch has enabled us to fulfill our clients’ expectations with unprecedented speed. Since customers from any bank can already onboard successfully onto Shyft, this collaboration allows us to continue providing exceptional service, and pricing, to clients from any banking institution by facilitating the funding of Shyft wallets from any bank card.”’
— Dani Morley (Executive Head of Growth, Shyft)
Instant access to funds
Wallet top-ups went from a 2–3 day wait to instant. Customers can now fund their Shyft wallet and start transacting immediately, whether they're preparing for a trip, making an international purchase or investing.
Any bank, any card
The Stitch integration ensures customers from any South African bank can top up their Shyft wallet via card, broadening access beyond Standard Bank customers alone.
Seamless customer experience
The integration removed manual steps and liquidity concerns from the top-up flow, delivering the kind of frictionless experience Shyft customers expect from a modern global money app.
“Our commitment to delivering seamless customer journeys is ingrained in everything we do, and Stitch has consistently matched our energy. There are many ways to access the global financial economy, but it starts with apps like Shyft, and partnerships like the one with Stitch to deliver payment services the way our customers want it.”
— Lusanda Dlamini (Head of Card and Payments, Shyft)
The choice of strategic partner depended on a reliable payments platform that could deliver speed, convenience, security and control for our customers. Partnering with Stitch has enabled us to fulfil our clients’ expectations with unprecedented speed.
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