Switch to Stitch: introducing our first multichannel brand campaign

We recently launched our first multichannel brand campaign in Cape Town and Johannesburg. Rather than focus only on Stitch, we wanted to highlight our amazing clients and the value they deliver to their customers across South Africa.

The concept

As a payments business, our job in a nutshell is to make it easy, reliable, efficient and cost effective for businesses to collect, manage and send payments. When this is done well, it can result in tangible improvements to their core value proposition for their customers. 

Our campaign highlights the ways that Stitch is helping our clients deliver more value and remain true to their brand promise, thanks to better, more reliable payments.

The facts

Our recent Consumer Payments Report showed that a competitive checkout experience is no longer just a nice-to-have for companies – it’s essential for standing out in an increasingly competitive market. Over 57% of South African consumers say that a fast, easy payment process is key in how they choose one online shopping platform over another. Additionally, if a payment attempt fails, 71% percent of customers will leave and never come back – that’s revenue lost.

For brands in the retail, e-commerce and logistics space, a better payment experience can mean more sales and fewer abandoned carts. This becomes a significant differentiator in a crowded market. We support brands like Bash, Mr. D, The Courier Guy and Takealot with multiple payment options at checkout, including Apple and Google Pay.

Speed to reliable payment is critical for companies in the financial services space, where every second counts on a potential trade or investment. We work with companies like Standard Bank’s Shyft, Luno and Easy Equities to enable seamless and fast top ups – and withdrawals – so they can continue to meet and exceed customer expectations. Deposit issues should never stand in the way of a successful trade or investment.

No matter the industry, enterprise businesses need a payments partner that can also become a revenue driver for their business. With Stitch, businesses can expect:

• Higher payment success
• Better conversion 
• More revenue